Privacy Policy

Baniyas Cooperative Society · Effective August 2026

Who we are

Baniyas Cooperative Society, PO Box 11399, Baniyas East 9, Plot No. 1, Abu Dhabi, United Arab Emirates, operates this website (www.baniyascoop.com) and the Baniyas Coop online shopping service. We are responsible for the personal information collected here. Country of merchant domicile: United Arab Emirates.

What we collect

• Contact details you give us — such as your name, phone number and email — when you contact us or subscribe to our weekly offers.
• Order and delivery details when you shop through our online service — your name, delivery address, phone number and the items you ordered.
• Basic technical information (such as IP address and browser type) through cookies needed to run and protect the website.

Payment information

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. Card payments are processed securely through our bank’s approved payment gateway; card numbers are never stored on our systems.

How we use your information

To fulfil and deliver your orders, respond to your inquiries, send the weekly offers you subscribed to (you can unsubscribe at any time), keep the website secure, and meet our legal obligations. Nothing more.

Sharing

Your information is shared only with those who help us serve you — our delivery staff, the bank’s payment gateway, and the technical providers who run our systems — all bound to protect it. We never sell, rent or lease personal information. We disclose it to authorities only where UAE law requires.

Your rights

Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you may ask to access, correct or delete the personal information we hold about you, and you may withdraw consent to marketing at any time. Write to info@baniyascoop.ae or call +971 2 583 1315.

Security

We protect personal information with appropriate technical and organizational measures, including encrypted (HTTPS) connections.

Retention

We keep personal information only as long as needed for the purposes above or as UAE law requires, then delete it.

Changes

Any update to this policy will be posted on this page with a new effective date.

Governing law

This policy, and any dispute or claim arising out of or in connection with this website, shall be governed and construed in accordance with the laws of the United Arab Emirates.

Contact

Baniyas Cooperative Society · PO Box 11399, Baniyas East 9, Plot No. 1, Abu Dhabi, UAE · +971 2 583 1315 · Fax +971 2 583 3744 · info@baniyascoop.ae